The run project process package gives an overview of how to manage projects; from the preparation phase to the closing phase. The package contains Visio flows and Excel tables.

The processes can be modified according to your requirements without any restrictions

Direct marketing is a sub-discipline and type of marketing. There are two main definitional characteristics which distinguish it from other types of marketing. The first is that it attempts to send its messages directly to consumers, without the use of intervening media. This involves commercial communication (direct mail, e-mail, telemarketing) with consumers or businesses, usually unsolicited. The second characteristic is that it is focused on driving a specific "call-to-action." This aspect of direct marketing involves an emphasis on trackable, measurable positive (but not negative) responses from consumers (known simply as "response" in the industry) regardless of medium. (source: wikipedia)

The available process describe the marketing activities in the area market segmentation, campaign design and -execution, data analysis und response management.

Test management is the activity of managing different kind of software tests. The focus of this process package is lying on use & test case creation, preparation of test cycles. There are also given some examples for different status in test & use case life cycle.
 

The package contains Visio flows and MS Excel tables.
 

The processes can be modified according to your requirements without any restrictions

This process package gives an overview of how the billing data of postpaid and prepaid customers is processed. The package contains Visio flows and Excel tables.

The processes can be modified according to your requirements without any restrictions

The procurement process package gives an overview of how to manage the procurement activities. The processes consider on the one hand the operative procurement like standard order process and on the other hand the strategic purchasing procedures like execution of tenders.

 The package contains Visio flows and Excel tables.

The processes can be modified according to your requirements without any restrictions

Manage Orders describe the procedures in the wholesale area when a carrier place an order for an additional node/site or for a required routing of traffic.
The package contains Visio flows and Excel tables.

The processes can be modified according to your requirements without any restrictions

Defect Management describes the procedures how to react on bugs which appears after the testing of software modules.

The process is divided into different steps:

• Identification and documentation

   

• Decision on error handling

   

• Bug fixing

   

• Re-test

   

In general the defect management is needed in all software projects. It gives to all involved parties like software supplier, tester, development and release manager a kind of method of procedure to solve issues in the software delivery projects. The package contains Visio flows and MS Excel tables. The processes can be modified according to your requirements without any restrictions

The change management process package gives an overview of change activities in projects. The package contains Visio flows and Excel tables.

The processes can be modified according to your requirements without any restrictions

Test management is the activity of managing different kind of software tests. The focus of this process package is lying on use & test case creation, preparation of test cycles. There are also given some examples for different status in test & use case life cycle.
 

The package contains Visio flows and MS Excel tables.
 

The processes can be modified according to your requirements without any restrictions